All claim professionals need to be alive to the issue of insurance fraud and the investigation of such claims requires appropriate knowledge and skills. The CILA Anti Fraud SIG committee brings together a group of experienced members whose core activity is the consideration and investigation of potentially fraudulent claims. In addition to providing CILA members with technical material on fraud matters, the group also actively contributes to insurance industry discussions and anti fraud initatives by sharing their extensive, first hand knowledge and experience of fraud investigation.

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SIG Committee


Bobby Gracey - Charles Taylor Adjusting


  • Steven Crystal - Sedgwick International UK
  • Neil Daniel - Harris Balcombe
  • Ahmed Esat - Davies
  • Brendan Gillooly - Quadra Claims Services Ltd
  • Chris Lee - Crawford & Company
  • Marie Quinn - Woodgate & Clark
  • Tim Richardson - McLarens
  • Garry Slater - Claims Consortium Group

Latest Updates

Fraud investigators from the CILA Anti-Fraud SIG committee discuss the financial impact of covid-19 on businesses and how this may lead to commercial insurance fraud.

The paper considers fraud statistics, the UK economy and the challenges for businesses. The writers use real life examples to demonstrate how a business may exaggerate or fabricate an insurance claim. They also provide some insight into the types of action that can be taken to combat fraud and the important role that claims handlers and loss adjusters have.

  • Download Commercial fraud awareness
  • On Wednesday 1st and 8th March, Neal Davies-Fletcher delivered a 2-part webinar entitled ‘Fraud and Property Claims’ which was attended by over 100 CILA members worldwide. Both webinars covered fraud aspects of the CILA Advanced Diploma syllabus including:

    • What is fraud?
    • Claims investigation
    • Standard of proof
    • Investigation outcomes
    • Remedies available

    Please find copies of both presentations below, as well as an Anti-Fraud paper written by Neal, to aid exam candidates with their revision.

    Fraud and Property Claims Presentation (Part 1)

    Fraud and Property Claims Presentation (Part 2)

    Fraud and Property Claims Paper - Neal Davies-Fletcher

    This report provides the results analysis of the Anti Fraud member survey 2013

    The Data Protection Act 1998 (DPA) is based around eight principles of good information handling. These give everyone specific rights in relation to their own personal information and place obligations on those organisations that are responsible for processing it.

    A criminal offence is created under section 56 of the DPA, commonly known as ‘enforced subject access’. This will occur where a person wishes and requests to see another individual’s criminal record, but chooses not to use the legally approved system.


    Searching for SIG material?

    Have a look in the CILA Technical library. Papers and presentations that were previously produced by our SIGs are often filed there for the benefit of members.

    Visit the Technical Library

    Anti Fraud SIG in association with: