Tuesday, 17th Mar 2020

We understand that members who are working towards CILA exams will have concerns about the COVID-19 virus and so we would ask you to note the following:

You can reschedule your exam

If you have booked an exam sitting you can reschedule this through your online account with Pearson Vue.

Exams can be rescheduled up until 24 hours before the booked exam sitting at no cost however we recommend that you reschedule an exam as soon as possible after making that decision.

Pearson Vue are providing regular updates on the accessibility of their exam centres at: https://home.pearsonvue.com/coronavirus-update

We would urge CILA exam candidates to reschedule any upcoming exam to avoid taking any unnecessary health risks which may impact them or their friends and family.

You can extend your exam voucher

If you have purchased a CILA exam voucher but have not yet booked an exam sitting, we recommend that you check the expiry date on the voucher and seek an extension if there is less than 6 months until expiry.

In order to request an extension please email the Institute at and provide a copy of your exam voucher. Again, there is no cost to request an extension.

Please be aware that exam voucher extensions are not typically granted if there is less than 48 hours until expiry.

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COVID-19 (Coronavirus) – Advice for CILA exam candidates

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