News & Claims Focus

Businesses throughout the world have been affected by the outbreak of the coronavirus. The CILA Business Interruption SIG committee have produced a paper for CILA members to help them in their consideration of current and future business interruption claims in a landscape of ongoing lockdown measures.

On behalf of CILA members, the CILA Executive Director, Malcolm Hyde has been in dialogue with numerous bodies to understand and support the insurance industry response to COVID-19.

We understand that members who are working towards CILA exams will have concerns about the COVID-19 virus and so we would ask you to note the following:

The Institute has published a new Guide to Professional Conduct for 2020, reminding members of the need to act with integrity, objectivity, courtesy and consideration.

In line with the work being carried out by the Women in CILA group surrounding vulnerable customers, Candy Holland represented the CILA at an enlightening talk, in collaboration with the Insurance Institute of London, which shone a light on the hidden world of victims of economic abuse.

CILA Executive Director, Malcolm Hyde, attended the 2019 FERMA (European Association of Risk Management Associations) conference on behalf of FUEDI – The European Federation of Loss Adjusting Experts.