Associate

Overview

Associate
Associate

Associate

The CILA Associate membership grade is the gold standard in claims. It demonstrates that you have depth and breadth of knowledge and also proven experience in the successful handling of claims. The assessment criteria includes technical knowledge, informed decision making, effective claim management and effective communication. Becoming an Associate of the CILA is a significant achievement and enables you to describe yourself as a Chartered Loss Adjuster.

Download Associate Qualification Summary Sheet

To become an Associate of the CILA you must pass an assessment process called Accreditation for Chartered Status (ACS) which includes:

1. Critical Analysis
3000 word Critical Analysis of a claim

2. ACS Exam
3½ hour written exam based on a claim scenario and comprising 4 compulsory questions. In advance of the exam sitting, candidates are asked to select an ACS exam paper from a choice of: Property (Domestic), Property (Commercial), Liability, Business Interruption, Subsidence or Aviation.

The Critical Analysis and ACS exam may be attempted/completed in any order.

In addition to completing the ACS assessment process you must also demonstrate that you have at least 5 years experience working as a loss adjuster (reduced to 3 years if you hold a professional qualification approved by the Institute). If this experience is gained whilst working for a Chartered Loss Adjusting firm/s you will be eligible to become an Associate of the CILA (ACILA). If this experience is gained whilst working for a firm/s which is not a Chartered Loss Adjusting firm you will instead be eligible to become a Certified Member of the CILA (MCILA).

The ACS process requires you to reflect on the technical knowledge and practical experience you have acquired. You will consider your development as a claims professional, in particular, the lessons you have learnt and the skills you have honed.

You will revisit the technical knowledge you gained whilst studying for the Advanced Diploma and will need to ensure that your knowledge is up to date. You will examine how you make decisions and identify what is required to make informed decisions in the handling of claims. You will also reflect on how to manage claims effectively and learn about the CILA’s Guide to Professional Conduct. You will review your communication skills and identify techniques or approaches that work well in different claim scenarios.

We recommend that you allow between 50 to 75 hours of preparation for the Critical Analysis and 50 to 70 hours of study for the ACS exam.

An example Critical Analysis, including examiner's feedback, is available to download:

Example Critical Analysis with Feedback

The entry fee for the ACS assessment process is £150.

April 2018 ACS Examination

Wednesday 11 April 2018
Scenario Based Paper 9.30am - 1.00pm

October 2018 ACS Examination

Wednesday 3 October 2018
Scenario Based Paper 9.30am - 1.00pm

To register for the ACS please go to:

https://online.cila.co.uk/exams/courseList.asp (login required)

Council has mandated that examination by interview will not be accepted after 31st December 2017. Applications for the interview process will not be accepted after 30th September 2017.

April 2018


ACS April 2018 (Aviation Paper)
ACS April 2018 (Business Interruption Paper)
ACS April 2018 (Liability Paper)
ACS April 2018 (Property Commercial Paper)
ACS April 2018 (Property Domestic Paper)
ACS April 2018 (Subsidence Paper)

October 2017


ACS October 2017 (Liability Paper)
ACS October 2017 (Property Commercial Paper)
ACS October 2017 (Property Domestic Paper)

April 2017


ACS Scenario Based Paper April 2017 questions (Business Interruption Paper)
ACS Scenario Based Paper April 2017 questions (Liability Paper)
ACS Scenario Based Paper April 2017 questions (Property Commercial Paper)
ACS Scenario Based Paper April 2017 questions (Property Domestic Paper)

October 2016


ACS Scenario Based Paper October 2016 questions (Liability Paper)
ACS Scenario Based Paper October 2016 questions (Property Commercial Paper)
ACS Scenario Based Paper October 2016 questions (Property Domestic Paper)
ACS Scenario Based Paper October 2016 examiner's comments

April 2016


ACS Scenario Based Paper April 2016 questions (BI Paper)
ACS Scenario Based Paper April 2016 questions (Liability Paper)
ACS Scenario Based Paper April 2016 questions (Property Commercial Paper)
ACS Scenario Based Paper April 2016 questions (Property Domestic Paper)

October 2015


ACS Scenario Based Paper October 2015 questions (BI Paper)
ACS Scenario Based Paper October 2015 questions (Liability Paper)
ACS Scenario Based Paper October 2015 questions (Property Commercial Paper)
ACS Scenario Based Paper October 2015 questions (Property Domestic Paper)

April 2015


ACS Scenario Based Paper April 2015 questions (BI Paper)
ACS Scenario Based Paper April 2015 questions (Liability Paper)
ACS Scenario Based Paper April 2015 questions (Property Commercial Paper)
Property Commercial Examiner’s Comments
ACS Scenario Based Paper April 2015 questions (Property Domestic Paper)
Property Domestic Examiner’s Comments
ACS Scenario Based Paper April 2015 questions (Subsidence Paper)

October 2014


ACS Scenario Based Paper October 2014 questions (BI Paper)
ACS Scenario Based Paper October 2014 questions (Liability Paper)
ACS Scenario Based Paper October 2014 questions (Property Commercial Paper)
ACS Scenario Based Paper October 2014 questions (Property Domestic Paper)
ACS Scenario Based Paper October 2014 questions (Subsidence Paper)

 

 

Nick Black

What our Members say

Becoming a Fellow of the CILA reflects the additional technical knowledge I gained in a practical way whilst investigating property claims including major losses. I am also able to mentor colleagues and assist instructing principals on technical issues and problem solving.

Nick Black, ACII, FCILA

Associate Director, Vrs Vericlaim