Loss adjusting is an interesting and rewarding profession that requires you to think and act fast, apply specialist knowledge and skills and find creative solutions to problems. Read about some of the different loss adjusting roles on offer and find jobs that are available today.
Working in the loss adjusting industry as an investigator provides a challenging and fulfilling role for those looking to specialise in investigating fraud across a whole range of industry sectors, including domestic, commercial, liability, and motor.
Much like other loss adjusting roles, the key requirement of the job is to resolve insurance claims in accordance with a policy wording. An investigator acts on behalf of insurance companies, to investigate claims which are suspected to be fictitious, staged or exaggerated in nature. Working in partnership with the insurance company, an investigator will undertake thorough and focused enquiries, report upon the outcome of investigations and make informed and evidence based recommendations on policy action. Cases where fraud is established may involve liaising with the police to secure a prosecution.
An investigator will undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, which comprise:
The day to day work of an investigator is varied in nature and may include:
Investigators come from varied backgrounds including insurance companies, loss adjusting companies and police. A background in fraud and investigations can be advantageous. However, politeness and common courtesy allied to a large degree of common sense is necessary when conducting investigations across all disciplines. The ability to make objective and unbiased decisions is essential.
If you relish a challenge, have first class communication skills, and are looking for a career which provides variety on a daily basis, then a role as an investigator may well be the job for you.