The Chartered Institute of Loss Adjusters is committed to a policy of diversity and inclusion for all of its members, staff and stakeholders. We do this, not simply to ensure that we are compliant with the Equality Act 2010, but because it is so very important to us and responds to the fundamentals of our Charter.

We recognise the value of diversity and inclusion in all areas of loss adjusting and will not tolerate any unfair and unlawful discrimination. Our aim is that our membership and staff will be truly representative of all sections of society so that each person feels welcomed, valued, respected, fully engaged across all aspect of the profession and able to give of and realise their best.

We are committed to advancing the discussion on diversity and inclusion and encouraging positive change among our membership and the wider loss adjusting sector. The purpose of this Policy is to provide inclusion and fairness for all in our membership and staff and not to discriminate on grounds of gender, gender reassignment, marital status (including civil partnerships and single sex marriage), pregnancy and maternity, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or belief, age or any other status.

We oppose all forms of discrimination and all members, staff and other stakeholders, whether part-time, full-time or temporary, will be treated fairly, equally and with respect. Acceptance for membership, elevation, training or any other benefit of membership will be on an equal basis. All members will be helped and encouraged to develop their full potential so that the talents and resources of the membership will be fully utilised to maximise the benefit of the Institute to its members.

Our members and staff are required to follow our commitment in the positive spirit that is intended.

We pledge to take seriously all complaints of discrimination, however expressed, including bullying, harassment, and victimisation by members, staff, customers, suppliers, visitors and others in the course of the organisation’s activities.

Breaches of this policy will be handled in accordance with our staff disciplinary procedures, membership professional conduct procedures or other action as appropriate.

Last Reviewed 2nd September 2021

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Our commitment:

  • To maintain an environment in which individual differences and the contributions of all our members
    are recognised and valued.
  • Every member is entitled to an environment that promotes dignity and respect to all. No form of
    bias, intimidation, bullying or harassment will be tolerated.
  • Training, development and progression opportunities are available to all members.
  • To promote the fact that diversity and inclusion in the workplace is good management practice and makes sound business sense and is a fundamental principle that businesses and bodies should embrace to reach
    their full potential.
  • We continue to review all our membership and employment practices and procedures to ensure fairness.
  • Breaches of our inclusion policy may be regarded as professional misconduct and could lead to
    disciplinary proceedings by the Institute. Members are reminded of their duty to report all such
    matters to the Professional Conduct Committee.
  • This policy is fully supported by the Executive Committee, Council and the Executive Director.
  • This policy will be monitored and reviewed annually.