CILA - The Chartered Institute of Loss Adjusters

Publications

This section contains links to the Publications of the Claims Management SIG. Here you can find papers and discussion documents, along with articles that were originally published in Claims Professional. Please note that the Institute also issues Technical Bulletins on issues of interest to members. These can be found in the Technical Bulletins section.

DOCUMENTDATE PublishedCategory
Escape of Water Claims - Muireann Bolger21/09/2009 - 12:53Articles
Keeping the Customer Satisfied - Tony Boobier10/03/2008 - 18:08Articles
Adjusters, Analytics and the New Industrial Age - Tony Boobier29/05/2007 - 12:52Articles
Understanding the Commercial All Risks Policy - JRM Ball09/03/2007 - 13:17Technical Papers
Who’s Afraid Of The Hard Market?01/03/2007 - 13:16Articles
Major Loss Management…A Crisis on the Horizon?01/03/2007 - 13:03Articles
Technology and Claims01/03/2007 - 12:32Articles
Insurers’ Rights Of Subrogation – Clash With The "Public Interest"?01/03/2007 - 12:12Articles
Tiger Kidnapping - A Real Threat26/02/2007 - 21:32Articles
High Seas Opportunity26/02/2007 - 21:30Articles