CILA - The Chartered Institute of Loss Adjusters

Publications

This section contains links to the Publications of the Claims Consultancy SIG. Here you can find technical papers and discussion documents, along with articles that were originally published in Claims Professional. Please note that the Institute also issues Technical Bulletins on issues of interest to members. These can be found in the Technical Bulletins section.

DOCUMENTDATE PublishedCategory
Keeping the Customer Satisfied - Tony Boobier10/03/2008 - 17:08Articles
Adjusters, Analytics and the New Industrial Age - Tony Boobier B Eng C Eng FICE FCILA ACIM29/05/2007 - 11:52Articles
Understanding the Commercial All Risks Policy - JRM Ball FCII FCILA09/03/2007 - 12:17Technical Papers
Who’s Afraid Of The Hard Market?01/03/2007 - 12:22Articles
Major Loss Management…A Crisis on the Horizon?01/03/2007 - 12:00Articles
Technology and Claims01/03/2007 - 11:46Articles
Insurers’ Rights Of Subrogation – Clash With The "Public Interest"?01/03/2007 - 11:10Articles
Contribution01/12/1996 - 12:00Technical Papers