Publications
This section contains links to the Publications of the Anti-Fraud SIG. Here you can find technical papers and discussion documents, along with articles that were originally published in Claims Professional. Please note that the Institute also issues Technical Bulletins on issues of interest to members. These can be found in the Technical Bulletins section.
| DOCUMENT | DATE Published | Category |
|---|---|---|
| Anti-Fraud SIG Purposes Document | 02/09/2011 - 15:23 | Briefing Notes |
| Data Protection - an Update from the ICO | 11/07/2011 - 08:39 | Presentations |
| Fraud Investigation – A Claims Handler’s Guide | 21/10/2009 - 14:30 | Other |
| Anti-Fraud SIG Conference Presentations 2008 | 11/11/2008 - 17:02 | Presentations |
| The CILA and the Security Industry Authority - John Freeman | 05/08/2008 - 10:20 | Technical Papers |
| Competencies for CILA Members | 21/05/2008 - 09:26 | Other |
| Keeping the Customer Satisfied - Tony Boobier | 10/03/2008 - 17:08 | Articles |
| Anti-Fraud Group Purpose and Activities - Mike Boon | 09/11/2007 - 14:51 | Presentations |
| Forensic Document Examination - Kim Hughes | 09/11/2007 - 13:12 | Presentations |
| ABI: Tackling Fraud - Chris Hannant | 09/11/2007 - 13:12 | Presentations |
