Publications
This section contains links to the Publications of the Anti-Fraud SIG. Here you can find technical papers and discussion documents, along with articles that were originally published in Claims Professional. Please note that the Institute also issues Technical Bulletins on issues of interest to members. These can be found in the Technical Bulletins section.
| DOCUMENT | DATE Published | Category |
|---|---|---|
| Competencies for CILA Members | 21/05/2008 - 09:26 | Other |
| Keeping the Customer Satisfied - Tony Boobier | 10/03/2008 - 17:08 | Articles |
| Anti-Fraud Group Purpose and Activities - Mike Boon | 09/11/2007 - 14:51 | Conference Presentation |
| Forensic Document Examination - Kim Hughes | 09/11/2007 - 13:12 | Conference Presentation |
| ABI: Tackling Fraud - Chris Hannant | 09/11/2007 - 13:12 | Conference Presentation |
| Adjusters, Analytics and the New Industrial Age - Tony Boobier B Eng C Eng FICE FCILA ACIM | 29/05/2007 - 11:52 | Articles |
| A Tighter Focus - Bobby Gracey | 04/04/2007 - 11:54 | Articles |
| Arson and the Insured | 23/03/2007 - 15:34 | Technical Papers |
| Understanding the Commercial All Risks Policy - JRM Ball FCII FCILA | 09/03/2007 - 12:17 | Technical Papers |
| Who’s Afraid Of The Hard Market? | 01/03/2007 - 12:22 | Articles |

