CILA - The Chartered Institute of Loss Adjusters

Specialist Interest Group:Agriculture

Welcome to the Agriculture SIG

For me it has been a boon to be invited to carry the flag for the Agriculture Specialist Interest Group. My work and travels have, for the most part, taken me out of the stackyard and into industrial warehouses and machine toolrooms, all of which have a certain appeal to the engineer in me...

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Keeping the Customer Satisfied - Tony Boobier

UK insurance suffers the highest rate of customer churnage in the service industry ie those who switch provider, says a recent report issued by Pitney Bowes.

There is a striking level of consistency in churn rates across the United States and European countries. In the report, every country reported its highest levels of customer churn to be in the insurer, supermarket, Internet service provider, mobile phone and bank categories, although not all in exactly that order...

Contacts

Noel Barraclough
mail@noelpbarraclough.ltd.uk