Welcome to the Claims Management SIG
Welcome to the latest update! By now many of you would have read about the launch of the CILA Cert. This is an excellent and exciting development for those staff working in the claims management arena...

What's new?
Xactware Webcast: Management Techniques to Reduce the Claims Life Cycle
Speed and accuracy are critical in managing the claims process – a process that can have a dramatic impact on your business, ranging from your bottom line to your customer satisfaction rates.
This webcast will discuss the following time-saving techniques:
* cutting through the paperwork to efficiently manage a claim
* tracking claims and monitoring the workload of multiple claims providers
* locating up-to-date and reliable pricing information
* speeding up turnaround times in claims processing
* communicating effectively with policyholders throughout the claims process
CILA Certificate Qualification
Information on the new CILA Certificate Qualification can be found by clicking the links below.
CILA Certificate Qualification
The claims process is a key function of claims management. Customer and client requirements need to be central to its development, with each touch of the process adding value to the overall experience.
