Regulation

Loss Adjusters are not subject to FSA regulation except that those acting for the insured are obliged to be registered by the FSA.

Guidance on FSA Regulation For Chartered Loss Adjusters Involved in Claims Preparation/Loss Assessing (May 2004)

• FSA Regulation Guidance
• Letter from Andy King, former CILA president
• Comment on FSA Regulation from Andy King
• Insurance: Conduct of Business Rules

ABI/CILA Protocol for Loss Adjusters under FSA Regulation

• Protocol Document
• Explanatory Letter

ABI/CILA/ACPO Emergency Protocol

• Protocol Document
• Protocol Flow Chart

Other Useful Links

• FSA Handbook
• Distance non-investment mediation contracts with retail customers (ICOB 8)

The article 'FSA and Money Laundering Regulations In Relation to Dealings With non Regulated Claims Presenters' provides members with advice on dealing with unauthorised assessors or claims presenters. If you wish to check whether an assessor is authorised, you can find this out by accessing the FSA Register (link will open in a new window).

If you have any questions regarding Regulation, please email the Executive Director, Graham Cave, at graham.cave@cila.co.uk