CILA - The Chartered Institute of Loss Adjusters

Fraud Investigation – A Claims Handler’s Guide

When originally published in 2003, this document was intended to provide an overview of the key issues in relation to fraud investigation, including a history of insurance fraud and the current state of play. This new edition incorporates changes in both legislation and case law, as well as additional comment and observation since the production of the original guide.

Download Fraud Guide (PDF format, 1Mb)

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