Public
This section contains pages for use by the general public. Here you can find an explanation of what we do, with advice on appointing your own Chartered Loss Adjuster to handle your claim, along with our Guide to Professional Conduct and the complaints procedure.
Highlights
Most household insurance policies say that if you leave your home "unoccupied" for a period of time, normally 30 or 60 days, then you will not be covered for certain "insured perils" (usually theft, attempted theft, malicious damage...
This guide looks at how to prevent flooding by fitting flood resistant measures like flood guards at your property, and the steps you can take to minimise damage by using flood resilient materials such as water resistant plaster.
Read the Independent on Sunday's environment editor Geoffrey Lean on his experiences following a fire at his home and the help he received from loss adjusters afterwards.
Author Magnus Linklater writes about the fire that devastated his home, and the invaluable service he received from his loss adjuster.
