Public
This section contains pages for use by the general public. Here you can find an explanation of what we do, along with our code of conduct and the complaints procedure.
Highlights
A Year On, the Image of the Fire Remains Stark
Author Magnus Linklater writes about the fire that devastated his home, and the invaluable service he received from his loss adjuster.
Code of Conduct
When the new 'Charter and Bye-Laws' was published in 1998 it deliberately omitted a Code of Conduct for members...