CILA - The Chartered Institute of Loss Adjusters

President's blog

Malcolm Edwards

Insurance Day Summit

Blog entry:

Early last week I was proud to have been asked to chair the third day of the recent Insurance Day Summit. This is a high profile event targeted at the Lloyd's and London Markets. The Chairman for Day One was Sir David Brewer CMG (President - Insurance Institute of London), Day Two was Dr Alexander Scott (Director General, CII), so I was in exalted company.

Whilst much of the Summit addressed developments in the ways by which the insurance and reinsurance markets are financed, there were also calls for reform in the way the Market operates (including claims) from industry figures such as Richard Ward (CEO Lloyd’s) and Sue Langley (CEO Hiscox).

I was also pleased to present a panel discussion on claims strategy, clearer policy wordings and loss adjustment principles to enhance brand reputation. My particular thanks go to my fellow panellists Steve Eckhardt (Director & Senior Claims Office AIG, UK, Ireland & Continental Europe) and John O’Neill (Consultant, Market Infrastructure & Programme Management Team at Lloyd's).

For those with an interest in the Lloyd’s and London Markets this was a valuable conference.