CILA - The Chartered Institute of Loss Adjusters

In this section:

Help

This section contains various articles designed to help you make the most of the site.

Using the Forums

To use the forums you will first need to login to the site. To do this, click the ‘Forums’ link near the top right hand corner of the screen, enter your username and password in the boxes in the right panel, and then click ‘Log In’. You will now see a list of the different forums that are available. There are 3 separate forums for each SIG, and one general forum. Clicking on any of these forums will take you a list of discussions that are currently taking place in that forum (each discussion is referred to as a ‘topic’). A good place to start might be the ‘Technical Discussions’ forum of a SIG in which you have an interest.

Once you have the list of topics on the screen, clicking on any one of them will allow you to read the discussion inside. Each discussion consists of a sequence of comments submitted by users of the forum. If you wish to submit your own comment, scroll down to the bottom of the screen where you will see a box labelled ‘Post New Comment’. Type your message in the white box marked ‘Comment’, and then click ‘Post comment’. Your message will now appear as the latest contribution to the discussion. As you will see, each message is labelled with the username of the user who submitted it, and the time and date of submission. If you would like to post anonymously, you may submit your message to the editor using the ‘Contact’ link (next to the ‘Forums’ link), and I will submit it for you. Your message will then appear as being ‘submitted by editor’.

If you would like to start a new topic instead of replying to an existing one, you can do this by clicking the ‘Post new forum topic’ bottom, which appears directly above the list of topics on each forum page. The process is then exactly the same as replying to an existing topic, except your message will appear as a new topic on the main forum page.

If you require any more advice on using the forums, or any other part of the CILA website, please do not hesitate to contact the web editor by using the ‘Contact’ link above.

Advice on using the search facility

Coming soon.

A guide to the layout of the site

The CILA website is divided into the following main sections:

• About Us – Contains summary information about the CILA, the Charter and Bye-Laws, and up-to-date lists of Council and Committee members,
• News and Events – Details of forthcoming events, along with event reports and news of relevance to CILA members.
• Technical – This section contains links to each SIG section, along with an index of the CILA Technical Bulletins, Guidance Notes and more.
• SIG Pages – Each SIG section can be accessed from the menu on the homepage, and contains publications, case law, Technical Bulletins and meetings of interest to SIG members, along with the SIG Constitution, Chairman’s Message, and more.
• Suppliers’ Page - The CILA Suppliers' Directory contains links to numerous companies whose services can be of use to loss adjusters, from Data Recovery and Electronics Specialists to Jewellers and Antique Furniture Restorers.
• Jobspot - The CILA Jobspot features appointments from around the UK and overseas.
• Public – The public section features information aimed at the general public, including a search facility for members who work in policyholder representation, advice in the event of a claim, and the code of conduct and complaints procedure.
• Careers – Here you will find careers and exam resources, including past papers, study guides and application forms, along with testimonials and profiles of those working in the profession.
• Members – This section contains a search facility for both active and retired CILA members, along with information on membership statistics, the UK Areas, CPD and the Benevolent Fund.
• Forum – The CILA forum is an area of the site, only accessible to CILA members, in which users can participate in group discussions about loss adjusting issues.

All of these sections can easily be accessed using the links at the top of each page.