National Flood Resilience – what is the role of the claims community?
The UK government is under increasing pressure to improve the position on flooding and in recent events this has led to measures such as flood resilience grants. This session explored how government views the role of the insurance industry in flood response and how this may impact the claims process in future events. DEFRA's Robbie Craig outlined the work they are currently undertaking in preparation for future floods, and summarised the recent work of the Flood Resilience Roundtable work streams established in the wake on the 2015 floods. He also outlined the further support DEFRA would like to receive from the insurance industry. Roundtable work stream members Roy Shevlin of Cunningham Lindsey and Paul Redington of Zurich then shared their views as a loss adjuster and an insurer.
Robbie Craig, Policy Officer, Department for Environment, Food & Rural Affairs (Defra)
Roy Shevlin, Building Consultancy Services Director, Cunningham Lindsey
Paul Redington, Major Loss Team, Zurich Insurance Plc