Special Interest Group:


In association with:

Polygon Group

Loss or damage to property can happen in numerous ways and involve all sorts of different property. The CILA Property SIG Committee brings together a group of experienced property adjusters who have handled many such claims in their career. The group is committed to technical expertise in claims handling and regularly produces material which promotes thought and reflection on how to approach and overcome common challenges in claims. The committee also strives to keep members informed of industry developments, with several committee members contributing to industry discussions and initatives relevant to property claims handling.

To receive SIG updates please login to sign up


SIG Committee


Mike Weatherhead - vrs Vericlaim

Deputy Chairmen

  • Neil Baldwin - vrs Vericlaim
  • Paul Redington - Zurich


  • John Carey - Crawford & Company
  • David Damsell - Crawford & Company
  • Simon Hurst – Towers Willis Watson
  • Alister Jupp - Crawford & Company
  • Toby Knight - McLarens
  • Mike McLean - Cunningham Lindsey
  • Joyce Redfearn – Stream Claims Services

Latest Updates

This guidance paper outlines the requirements of the Construction, Design and Management (CDM) Regulations 2015 and considers their application to insurance claims. The paper was developed with the Association of British Insurers (ABI) and the Health & Safety Executive (HSE).

The contents include an explanation of roles and duties, including the new role of Principal Designer. The paper also covers the definition of construction, projects that are required to be notified to the HSE and the preparation of a Construction Phase Plan. The differences between domestic and commercial clients are discussed along with the various methods by which insurance claims are handled, for example, the appointment of a network contractor.

Download Paper


This paper provides an overview of VAT and the impact it may have on property claims. Different VAT statuses are discussed, including partial exemption, zero rated and “opt to tax”.

The paper highlights why VAT may have an impact on property claims from both a building repair and sums insured perspective. The author also explains how commercial property owners can “opt to tax” or not and the potential effects of this. The criteria for zero rated building works is highlighted and readers are also provided with useful reference sources, including HMRC guidance and how to check a VAT number.

Download Paper

National Flood Resilience – what is the role of the claims community?

The UK government is under increasing pressure to improve the position on flooding and in recent events this has led to measures such as flood resilience grants. This session explored how government views the role of the insurance industry in flood response and how this may impact the claims process in future events. DEFRA's Robbie Craig outlined the work they are currently undertaking in preparation for future floods, and summarised the recent work of the Flood Resilience Roundtable work streams established in the wake on the 2015 floods. He also outlined the further support DEFRA would like to receive from the insurance industry. Roundtable work stream members Roy Shevlin of Cunningham Lindsey and Paul Redington of Zurich then shared their views as a loss adjuster and an insurer.

Robbie Craig, Policy Officer, Department for Environment, Food & Rural Affairs (Defra)
Roy Shevlin, Building Consultancy Services Director, Cunningham Lindsey
Paul Redington, Major Loss Team, Zurich Insurance Plc

CILA Conference 2016 - National Flood Resilience - What is the role of the claims community

Download Handout


An Insight into Insurance Rebuilding Costs is a practical and comprehensive guide to calculating rebuilding costs as a loss adjuster. The paper was written by John Carey of the CILA Property SIG. John is both a Chartered Loss Adjuster and Chartered Surveyor with considerable experience in the handling of property claims. The paper first outlines the background to calculating rebuilding costs and how the adequacy of the sum insured may be considered within insurance policies. Readers are then guided through the practical aspects of obtaining measurements and use of the BCIS guides when dealing with different types of property.

This paper by the CILA Property SIG is intended as a guidance document to understanding commercial leases, particularly in the context of dealing with insurance claims involving tenanted premises. The general areas covered are: purpose of a lease, structure of a typical lease, important parts in relation to insurance claims and claims issues.

This section contains a short series of images with brief explanations intended to illustrate key points and findings in forensic fire investigation.

The series is provided by one of our Property SIG sponsors, IFIC Forensics. The series will be added to over time and images may be changed to provide variety so please check the series regularly. We hope you will find the series useful and informative and welcome any feedback.

We thank IFIC Forensics for their contribution.


Property SIG in association with:


  • Fully Furnished

  • IFIC Forensics

  • Smithers Purslow