Special Interest Group:


In association with:

Polygon Group

Loss or damage to property can happen in numerous ways and involve all sorts of different property. The CILA Property SIG Committee brings together a group of experienced property adjusters who have handled many such claims in their career. The group is committed to technical expertise in claims handling and regularly produces material which promotes thought and reflection on how to approach and overcome common challenges in claims. The committee also strives to keep members informed of industry developments, with several committee members contributing to industry discussions and initatives relevant to property claims handling.

To receive SIG updates please login to sign up


SIG Committee


Mike Weatherhead - Vericlaim

Deputy Chairmen

  • Neil Baldwin - Vericlaim
  • Paul Redington - Zurich


  • John Carey - Crawford & Company
  • David Damsell - Crawford & Company
  • Mike Farley - Woodgate and Clark
  • Simon Hurst – Willis Towers Watson
  • Toby Knight - McLarens
  • Mike McLean - Cunningham Lindsey
  • Joyce Redfearn – Stream Claims Services

Latest Updates

Occasionally loss adjusters will be asked to consider fungal infestation in properties. This paper provides a useful overview of fungal decay, covering both dry rot and wet rot.

The writers outline the common indications of dry rot (typically the Serpula Lacrymans fungus), along with the environmental conditions required for it to develop, sustain and spread. Common signs of wet rot (typically the Coniophora Puteana fungus) are also provided. The writers discuss some of the possible causes of rot and how remedial measures might be approached. The insurance policy position is considered, along with useful questions to ask.

Fungal Decay and Insurance Claims - John Carey & David Damsell

On some occasions physical evidence of claimed items may be non-existent or destroyed. In this paper Mike Weatherhead suggests ways by which loss adjusters might approach validation of quantum.

The paper covers buildings, domestic contents and commercial claims. The writer discusses different methods of enquiry and the types of supporting documentation that can sometimes be obtained. Options for validating stock are explored and the impact of a Contract Price Clause is highlighted. Reference is made to onus of proof and Treating Customers Fairly (TCF). This paper will support study for the AD1 – Application of the Principles of Insurance exam.

This presentation was delivered as part of the CILA Conference 2017 programme. The session was led by Warren Haydock who provided an overview of the role of Pool Re in providing terrorism reinsurance to the UK property market and the impact on loss adjusters attending such terrorism claims. Warren was followed by Ed Butler who provided a summary of the year’s tragic terror incidents, an analysis of this unprecedented and global phenomena and a forecast of possible terror scenarios for the future.

Warren Haydock, Technical Manager Claims, Pool Re
Ed Butler CBE DSO, Head of Risk Analysis, Pool Re

UK Terrorism – Pool Re’s role in a year of evolving terror for the UK; what and where next?

This paper provides an overview of VAT and the impact it may have on property claims. Different VAT statuses are discussed, including partial exemption, zero rated and “opt to tax”.

The paper highlights why VAT may have an impact on property claims from both a building repair and sums insured perspective. The author also explains how commercial property owners can “opt to tax” or not and the potential effects of this. The criteria for zero rated building works is highlighted and readers are also provided with useful reference sources, including HMRC guidance and how to check a VAT number.

Download Paper

An Insight into Insurance Rebuilding Costs is a practical and comprehensive guide to calculating rebuilding costs as a loss adjuster. The paper was written by John Carey of the CILA Property SIG. John is both a Chartered Loss Adjuster and Chartered Surveyor with considerable experience in the handling of property claims. The paper first outlines the background to calculating rebuilding costs and how the adequacy of the sum insured may be considered within insurance policies. Readers are then guided through the practical aspects of obtaining measurements and use of the BCIS guides when dealing with different types of property.

This section contains a short series of images with brief explanations intended to illustrate key points and findings in forensic fire investigation.

The series is provided by one of our Property SIG sponsors, IFIC Forensics. The series will be added to over time and images may be changed to provide variety so please check the series regularly. We hope you will find the series useful and informative and welcome any feedback.

We thank IFIC Forensics for their contribution.



Searching for SIG material?

Have a look in the CILA Technical library. Papers and presentations that were previously produced by our SIGs are often filed there for the benefit of members.

Visit the Technical Library

Property SIG in association with:


  • Fully Furnished

  • IFIC Forensics

  • Smithers Purslow