Wednesday, 06th Apr 2016
The CILA Executive Director, Malcolm Hyde, has been party to the British Institute Brokers Association Claims Group initiative since its inception around two years ago.
Its latest meeting took place on 6th April 2016. The group concentrated its time on the upcoming changes brought about by the Insurance Act 2015. The BIBA representatives highlighted that in a recent survey 84% of respondents advised that they had received good and fair settlements to their claims. In addition for the third year running the Financial Ombudsman had reported a reduction in complaints concerning Insurance Claims.