CILA - The Chartered Institute of Loss Adjusters

Welcome to the Chartered Institute of Loss Adjusters

Chartered Loss Adjusters are independent claims specialists who operate under a Royal Charter to investigate, negotiate and agree the conclusion of insurance and other claims on behalf of insurers and policyholders.

Read more about loss adjusters


Specialist Interest Groups

The CILA created Specialist Interest Groups in 2005. The purpose was to enable all members to be associated with those who are practising in, and have expertise in, one of the 11 specialist claims areas.

eBook Library

The eBook Library is an exciting new development from www.cila.co.uk that will allow you to download complete copies of many books on various loss adjusting topics.

Go to the eBook Library

Forum

Discuss Technical matters, social events and more. Current Topics:

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President's Blog

I cannot believe that I am now three months into my Presidency, or looking at it another way, a quarter of the way through...

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Jobs

Browse new appointments by region and speciality at the CILA Jobspot


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Thinking of a career in Loss Adjusting?

Do you possess good powers of observation and the ability to assimilate knowledge quickly in situations which can make investigation difficult? If so, Loss Adjusting could be for you.

More about a career in loss adjusting

CILA Black

This week: Injury Claims Up Up Up, and the hazards of working with acetylene cylinders.

Read it here

Supplier Network Guidance Note

The Professional Conduct Committee has been requested to issue guidance as to the implications upon the impartiality of adjusting firms which own, operate, manage or administer supplier or contractor

IFAA Global Conference 2009 Presentations

The following presentations were given at the 2009 IFAA Global Conference, which was held in London on April 30th. A report from the conference will also be available here shortly.

Claims Focus - Spring 2009

The latest issue of Claims Focus is now available to download.

In this issue:

FSA and Money Laundering Regulations In Relation to Dealings With non Regulated Claims Presenters

An important guide explaining the legal requirements for a member if they are dealing with, or have suspicion that they are dealing with, a claims presenter who is not authorised by the FSA.

Potential G20 “Riot” Damage

In view of the protests that were held during the recent G20 meeting, claims handlers in London should familiarise themselves with the requirements of the Riot Damage Act.

The Approach of ABI Members to Late Reported Flood Claims Following the Purchase of a Domestic Property

The ABI has become aware of a number of claims which have been notified to insurers after a customer has moved into a property and some time later discovered that the property has been damaged by earl

Help from the Ombudsman

Some members will be authorised by the Financial Services Authority in their own right and so subject to the compulsory jurisdiction of the Financial Ombudsman Service – which is to say that the omb

Leonardo – Testing and Evaluation

This is the fourth of a series of articles reviewing several important aspects of the delivery of a Leonardo pilot project, in the context of Loss Adjuster staff training in the 21st Century.

Claims Focus - Winter 2009

The latest issue of Claims Focus is now available to download.

In this issue:

Free Meeting Facilities

shortleadmeetings.com is a new website aimed at bookers of meeting rooms and conference venues across the UK. We provide immediate availability results and some amazing deals.

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